Warranty and Payment Information
A deposit of 50% of the total order is required before any crankshaft or camshaft work is started.
The balance is due when crankshaft is complete and ready for shipping.
If we are assisting a Customer in the purchase of connecting rods, pistons, barrels or an ignition system the full amount of the purchase for these items is required when they are ordered.
A 10% handling charge, including the cost of shipping, will be added to these orders to cover our time in making these purchases.
Payment is required within one month of the crankshaft completion date. If payment cannot be made during this time period, and no special arrangements have been made for payment, Ed G Cranks reserves the right to re-sell the crankshaft to another customer without refunding the deposit. All prices quoted on the web site for components or services are in
USD (US dollars).
ED G Cranks is a division of 781222 Ontario Limited. This corporation is governed by the laws of Ontario, Canada. Regulations that apply for warranty and/or guarantees in other countries do not apply in relation to products sold by ED G Cranks. Warranty and/or guarantees applied by a third-party manufacturer for purchased items such as connecting rods, pistons, barrels and ignition systems are covered by the suppliers of these products. The language of all correspondence related to problems with a crankshaft or any other items purchased from Ed G Cranks must be in English. Communication may be made in other languages using Google translate.
Payments can be made using a cheque from a North American, UK or Australian bank. Swift payment (bank transfer), bank draft or PayPal can be used from other countries. Our standard terms are that a deposit of half the total amount, excluding shipping, must be made before a crankshaft is complete to match customer requirements. Estimated crankshaft delivery is based on date that a deposit is received and may vary according to the condition of donor crankshafts.
Some crankshaft types, such as those made from BSA A10 crankshafts, take double the normal time to process as condition of donor cranks is highly variable.
When making a payment using PayPal an acknowledgement must be signed indicating that if
problems occur with any product sold by Ed G Cranks that they are governed under the terms of the warranty published on the ED G Cranks web site. The standard PayPal dispute process does not always apply to custom work.